Guest Information

We look forward to meeting you when you arrive! Our contact information is below. If you require anything prior to your arrival please call us and we’ll take care of it for you. Have a look at our concierge page for services we can book in advance to your arrival.

The beautiful Whistler Village Stroll.

Discount Lift Tickets


Save 5-20% on Whistler Blackcomb lift tickets when you book online AT LEAST 7 DAYS PRIOR TO YOUR ARRIVAL. These prices are not available if booked within 4 days of the arrival.

Bus Transportation

We can book you a scheduled bus transportation service between select Downtown Vancouver hotels and Whistler Village.

Whistler Blackcomb Programs


Learn about ski or snowboard Programs with a FREE telephone consultation!

Ski & Snowboard / Summer Bike Rentals

Save up to 30% by booking online.

Black Tie Ski Rental Delivery Service

Ski Rental Delivery made easy!


You can find us in the lobby of Glacier Lodge
4573 Chateau Blvd, Whistler.

Phone : (604) 932 0990

Fax : (604) 932 0998

Email : [email protected]


MAPS : Click here for maps


From Hwy 99 North coming from Vancouver turn right onto Village Gate Blvd, coming from Pemberton turn left onto Village Gate Blvd. Once on Village Gate Blvd proceed through the traffic lights to the three-way stop, turn right on Blackcomb Way and follow past Gondola Bus exchange curve to left past Blackcomb sign, Blackcomb Administration, Day Lodge and Le Chamois turn right onto Chateau Bvd and you are in front of Glacier Lodge on the right. The Chateau Fairmont is at the end of the culdesac. The reception desk is in the lobby through the double doors to left. There is a few free Guest Check In spot street side and in the drive through close to entrance, please try not to block the drive through. We can provide access to the underground parking when you check in. We look forward to greeting you!